POPIA
OXYAIDER is fully compliant in terms of the Protection of Personal Information Act, 4 of 2013 (POPIA), and commits to protecting all personal information and will ensure that only relevant information is retained and that it is accurate.
By visiting oxyaider.co.za and using our services you are consenting to our privacy policy. This privacy policy will help you better understand how we collect, use, and share your personal information.
Oyaider (“Company”) is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at oxyaider.co.za and our services (the “Site”).
Visitors and any users of the site are referred to as “user”, “you” and “your” and Company is referred to as “we”, “us”, and “our”. Accessing this Site constitutes a use of the Site and an acceptance to our Privacy Policy.
Use of the Site, including all materials presented herein and all online Services provided by Company, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers and all other users of the Site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.
What personal data we collect and why we collect it
To provide the Site services, we must process information about you. The types of information we collect depend on how you use our Site. It includes for instance the information and content you voluntarily provide to us, which may includes your name and e-mail address, in order to subscribe to our newsletter or comment on our blog, and other information you submit during your site or online store creation. It also includes information we collect about your use of the services (for instance when you last logged in to use the services).
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, social security number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
We do share your information with trusted third parties who provide support in running this website including any blog or newsletter. All parties will keep your information confidential and will never be shared with unrelated third parties.
Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
Why we process your data
We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your payments to use the Oxyaider platform), or comments and contact form.
How we use collected information
Oxyaider may collect and use Users personal information for the following purposes:
- To improve customer service
- Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To improve our Site
- We may use feedback you provide to improve our products and services.
- To process payments
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
- We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Oxyaider
support@oxyaider.co.za